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Top 16 digital transformation trends in insurance in 2024
2024 is going to be a big year for digital transformation projects in the insurance industry. Check out this list of the top 16 trends that will shape the future of insurance!
Introducing EasySign: simple eSignatures for complex workflows
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EasySign makes it easy to set up complex workflows, manage multiple signers, and stay compliant—all in a platform that’s intuitive, efficient, and priced to scale with your needs.
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Oct 30, 2024
The hidden costs of manual data collection in insurance
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Manual approaches to customer data collection affect every aspect of insurance operations— from underwriting to claims processing and collections.
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Oct 21, 2024
From core systems to customers: bridging the gap with a digital platform
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A Digital Platform providing a Dynamic Customer Interaction Layer is designed to bridge the gap between your core systems and your customer experiences.
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Oct 20, 2024
Reducing call center overload with automated customer data intake
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Learn how automated data intake reduces call center overload, improves operational efficiency, and enhances customer satisfaction.
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5 minutes
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Oct 15, 2024
Multi-party customer interactions: how to streamline complex processes in insurance
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Removing friction from customer interactions in insurance can boost customer experience, raise customer satisfaction, and drive loyalty and revenue for the long term.
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Oct 14, 2024
Enhancing customer trust through transparent data collection processes
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Transparent data collection processes are not just a regulatory requirement; they are essential to building and maintaining customer trust.
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Oct 8, 2024
Overcoming fragmented customer journeys: how to create seamless digital experience
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Explore how digital platforms transform the insurance industry, enhancing efficiency, personalization, and customer satisfaction
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Oct 1, 2024
eSignatures and multi-party transactions: solving complex approval workflows
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Explore how eSignatures are solving the challenges of multi-party transactions and approval workflows, enabling businesses to operate faster, more securely, and with greater transparency.
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Sep 24, 2024
Dynamic documents, eContracts, and eSignatures: customer data collection trends in 2025
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Explore 2024 data collection trends with dynamic documents, eContracts, and eSignatures that streamline customer interactions and boost efficiency.
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Sep 16, 2024
Call center overload and digital adoption: breaking the cycle with seamless digital processes
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Discover how dynamic digital interactions and seamless workflows reduce call center overload and drive digital adoption, improving customer experiences
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Sep 10, 2024
Key trends in customer communication management for 2025
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Discover top trends in Customer Communication Management (CCM) for 2025, from AI-driven personalization to omnichannel experiences, ensuring seamless customer engagement
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Aug 22, 2024
Future trends in customer engagement: navigating dynamic interactions
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Let’s explore the future trends in customer engagement, highlighting the shift towards dynamic interactions and how businesses can navigate these changes to enhance their customer relationships
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Aug 19, 2024
Addressing channel fragmentation in insurance and financial services: enhancing customer interactions
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Aug 7, 2024
Building customer trust through dynamic digital interactions
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Build customer trust with personalized, secure, and responsive digital interactions. Discover how EasySend enhances customer relationships in the digital age.
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Aug 5, 2024
Rethinking life insurance: enhancing application processes with seamless digital solutions
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Streamline life insurance applications with seamless digital solutions. Enhance data intake, reduce processing time, and boost customer satisfaction with EasySend.
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Jul 24, 2024
Enhancing Bill of Lading processes: overcoming challenges with dynamic customer interactions
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The freight and logistics industry faces numerous challenges when it comes to managing bills of lading (BOLs). Here is how dynamic digital interaction platform can help.
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Jul 23, 2024
Transforming fertility treatment experiences with dynamic customer interactions
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Explore how adopting dynamic interactions, particularly through platforms like EasySend, can revolutionize patient experience and operational efficiency in fertility clinics.
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Jul 22, 2024
Solving the pain of new driver onboarding
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New driver onboarding doesn’t have to be painful. By integrating EasySend into your fleet management software, you can turn a cumbersome and error-prone task into a streamlined, efficient, and error-free process.
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Jul 15, 2024
Empowering agents with digital tools for enhanced distribution
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Jul 11, 2024
From static forms to dynamic interactions: the evolution of customer data intake in insurance
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The insurance sector is evolving from static to dynamic interactions, enhancing data collection through technologies like customer interaction engines.
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Jul 10, 2024
Revolutionizing loan processing in banking: how customer interaction engines simplify application and approval
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Discover how customer interaction engines are revolutionizing banking by streamlining loan processes and enhancing user experience.
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Jul 8, 2024
Core systems in insurance and the role of customer interaction engines
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Despite significant optimization in the back-office, handling customer interactions in insurance through multiple disparate point solutions, often leads to inefficiencies and a fragmented customer experience.
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Jul 8, 2024
Adapting insurance to the digital age: how low-code solutions empower enterprises
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Insurers increasingly adopt low-code platforms to meet customer demands for faster, personalized services, enhancing operational efficiency.
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Jun 30, 2024
Navigating the complexity of omni-channel management
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The complexity of omni-channel management in financial services requires robust solutions that can seamlessly integrate disparate channels into a unified system. Enter customer interaction engines.
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Jun 13, 2024
Enhancing personalization to combat generic customer experiences in insurance
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Jun 10, 2024
Enhancing the customer interaction layer in insurance through APIs
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As insurers strive to offer seamless, personalized experiences, APIs (Application Programming Interfaces) are becoming essential tools in enhancing the customer interaction layer.
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Jun 5, 2024
Solving the channel fragmentation challenge in insurance: a strategic approach
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This blog post explores the channel fragmentation issue in the insurance industry and outlines strategic solutions to create a unified customer journey.
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Jun 3, 2024
The future of customer interactions in insurance: the rise of dynamic customer interaction engines
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As the digital landscape evolves, insurers are increasingly turning to dynamic customer interaction engines to drive engagement and facilitate real-time, responsive interactions.
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May 30, 2024
Addressing customer pain points with dynamic customer interactions in insurance
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In the evolving landscape of insurance, meeting the varied and dynamic needs of customers has become crucial. Here is how dynamic customer interaction layer solves that challenge.
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May 28, 2024
Redefining underwriter efficiency: strategies to minimize low-value tasks
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Up to 40% of an underwriter's time can be consumed by non-core activities. See how customer interaction platforms are changing that equation.
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May 23, 2024
Making the hybrid customer interaction model work in financial services
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May 21, 2024
Overcoming challenges of digital adoption in insurance: the case for built-for-purpose customer interaction tools
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The absence of purpose-built tools for managing customer interactions in the insurance sector represents a critical barrier to digital adoption.
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7 minutes
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Customer Data Intake Automation in Insurance: A Deep Dive