Quality at scale: Digitizing 200+ processes
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Insurance customers want immediate service—anywhere and anytime. That’s why Clal created 75 digital processes in just one year with EasySend, going to market fast and efficiently. Today, they have over 200 digital processes, streamlining the customer experience with fast self-service any time of the day.
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221%
uplift in customer adoption
350,000+
yearly transactions
60-80%
process conversion rate
80%
faster time to market
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Withdrawals Department Manager
About Clal Insurance and Finance
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Improve customer service & optimize operations
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Digital Journey Creator
After going digital with EasySend
Building end-to-end digital processes with no code
Building end-to-end digital processes with no code
A faster go-to-market plan
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Reusing digital processes to scale at speed
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Working more efficiently
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Reducing manual work & errors
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Syncing data automatically with integrations
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Partners since 2017
EasySend made it simple for Clal to achieve digital transformation with fast and simple processes that are easy to duplicate and reuse. Today, they have 200+ digital processes with many integrations to support launching forms, submitting details, and processing payments. Now, their customers can request Health Questionnaires, Money Transfers, Pensions, and Claims from the comfort of their homes.