Create a digital FNOL process

Make the claims process easier for everyone

For your insurance company

Create a digital FNOL process that tells your clients exactly what they need to upload, making it easier to determine the fault or settlement. Just text or email the link, then support in real-time with Co-Browsing. You'll shorten the lifecycle, save on valuable resources, and be there when your customers need it the most.

For your customers

Following an accident, theft, or damage, filing a complicated FNOL is the last thing your customers need. Instead, reduce stress with remote support and send a digital link, so your clients can upload all the relevant images, docs, and timestamps to clarify the claim.

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Get started on your FNOL digital journey today

1. Request an FNOL template or start from scratch

Our team of professionals are here to support you through it all.

2. Customize with specific fields and capabilities

Make adjustments to your process according to your specific workflows and logic.

3. Integrate any third-party platform or app

Connect your existing CRM or other systems with seamless integrations.

4. Launch your first digital journey

Send a link to your customers in a click or make it accessible online.

Request a template

Shorten the lifecycle from FNOL to final settlement

Fully customizable

Start with a template and customize the logo, font, brand colors, and fields, so the process is seamless.

Image & file upload

Make it easy for your clients to upload images or files to complete the claim and include all the relevant info.

Auto-complete

Speed up the process and add auto-complete options, so your clients can fill in their addresses faster.

Conditions & Validations

Create conditions and validations to help customers fill out their info correctly the first time.

EasySign

Add steps to your workflow and assign custom roles and permissions for a safe and secure experience.

Integrations

Integrate the tools you already use, like your CRM, so you can automatically collect data and update customer info.

Co-Browsing

Create that in-person experience with Co-Browsing and assist your customers remotely.

Journey Tracker

Track each customer's digital FNOL process and see where they're getting stuck along the way so you can follow up with text or email.

Analytics Dashboard

Get an overview of how all your journeys perform and track how many links were sent, opened, and completed so you can keep optimizing.

Get in touch

Your security is our first priority.

Our platform and electronic signature tool is compliant with the highest international security standards, including GDPR, SOC 2 Type II, ISO 27001, PCI DSS, and HIPAA compliance.

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