Achieving a five-year plan in three months
After three months, VGM built eight journeys with EasySend, creating a digital world they thought would take five years to achieve.
3 months
30-50%
8 journeys
Faster
“We now tell our teams we can make whatever they can imagine. We've thrown away all the boundaries, and give our customers and teams tools that go above and beyond their expectations.”
VGM & Associates
Healthcare insurance
1,500+
Get ahead of the
curve
Create a digital world in three months
Embracing the digital experience
Becoming agile with no-code
Thinking and building digitally
The power of EasySend at VGM
VGM turned time-consuming hand-written forms into a simplified digital process for manufacturers, healthcare, coverage, and more.
By creating VGM’s data infrastructure through API tools, their data can seamlessly flow between platforms.
Adding conditions and field validations help customers fill out their info correctly the first time, cutting out back-and-forth emails.
Every digital process starts with a VGM theme that matches its strong brand and can be reused for every process.
VGM tracks how their digital processes perform to understand the best questions to ask and how to simplify the journey.
VGM’s digital processes are dynamic so questions change according to who’s answering them.
VGM uses our electronic signature capabilities to make it easy for agents and customers to sign on any device.
Agents can pre-fill info and send digital processes from one place without wasting time searching through old files.
VGM uses a custom standalone link for external agents instead of giving access to their entire system to maintain privacy.
“When the pandemic hit, we had to change our five-year plan. It took us one quarter to fully achieve a completely digital process and automate our applications through EasySend's excellent solution. Now we're going to be at the forefront of technology instead of behind it.”
